Welcome to GMS®
Global Merchandising Solutions

GMS has been established in response to the urgent and growing demand, from retailers, for a professional and reliable ‘A-Z’ merchandising solutions provider.
We already have a wealth of experience in working with global partner brands such as Nexcare, Oppo, Classic and Astroglide, from the USA, Philips Avent, Dr Organic and Aloedent, from the UK, and a host of other excellent brands from countries such as Canada, Turkey, Taiwan, Thailand, Malaysia and Malta.

Our team has an extensive background in retail, having worked for large and respected companies. By combining this industry experience and knowledge with our existing network, systems and technologies, we can deliver ‘turnkey’ merchandising solutions to the highest international standards.
We hope that you will also become one of our valued partners in mutual success, and we look forward to working with you soon.

Dr Ahmed Sakr,

Operations Manager | GMS

Global Merchandising Solutions Co.

WHO WE ARE

We are a dedicated team of experienced and professional merchandising solutions providers.
Our established expertise spans the entire merchandising value chain. This includes retail information management, merchandise financial planning, category management, assortment and space planning, pricing, and promotion planning.

What We Do

We develop and deliver ‘turnkey’ retail merchandising solutions, from concept to completion. Our merchandising solutions are entirely customer-focused and eye-catching, bringing fresh life to the retail brand landscape.
Our vast and highly organized experience gives us the flexibility to handle projects from the largest to smallest scale, while offering genuine value for money.

GMS services, provided to local and international companies, offer support in key areas of merchandising including:

  • Cycle visits and store audits
  • New store roll-outs, remodeling or resets
  • Fixture installations
  • Graphics installations
  • In-store promotions and events

and more…

How We Work

Our personnel are highly trained professionals, who are certified in a wide range of areas. Each member of the team contributes their varied skills, talents, and work experience to clients’ projects. 
Regardless of a team member’s existing level of knowledge and experience, training is ongoing and continuous for all GMS staff.
To ensure successful outcomes, for our retail and manufacturing clients, we operate a specialized reporting system. This system is designed to help monitor, coordinate and carry out agreed plans.
Additionally, the expertise within the selected compliance team is matched to suit the particular requirements of clients, as services are provided across our multiple channels.

How We Employ Technology

The MerchEx online Dashboard enables users to instantly access detailed information about the status of individual retail locations, including the availability of stock across all SKU’s. 
Expiration dates, pricing, merchandiser share-of-shelf performance and much more, are visible with a couple of clicks for every SKU carried by a store.

With MerchEx, users can experience ‘virtually’ being inside every store throughout the Kingdom, while sitting in the comfort of their offices, or even at home.
For users in the field, the unique, hand-held MerchEx devices provide GPS, scanning functionality, and much more. The devices improve the effectiveness of field operatives; remove the possibility of errors, and provide detailed information on each individual store.

How We Customize Our Processes

The flexible GMS approach enables us to maximize the value of your existing brand guidelines and marketing materials.
With these resources, we can create innovative, and visually engaging, results-oriented strategies.
Our management team will help drive your important project from its inception. The first step is to develop and agree a tailored plan of action with you. We will coordinate the finalized plan with our teams, located across the Kingdom, and carry it out while providing you with accurate and timely data, so that you can make informed decisions throughout.

How Our MerchEx Technology Works For You

MerchEx is our own proprietary merchandising solution. It provides complete visibility of all operations and work carried out 24/7, to fully support clients, projects and channels. MerchEx was designed and developed for us, to meet our specific requirements.
As a state-of-the-art, web-based system, MerchEx enables users to make swift operational decisions, by providing real-time feedback and constantly evolving store situations.
MerchEx has been designed mainly for the professional use of senior executives and front-line managers.
MerchEx vision is to enable the user experience of ‘virtually’ being in the stores, in real-time, as if you are physically at the locations. Therefore, operations are 100% digital and can all be monitored from the comfort of the user’s office, or even home.

The convenient Admin Dashboard layout provides a hierarchical system that displays top-level data first and more detailed data, such as Excel spreadsheets, at the lower levels.
Each agent can have a separate user account, and each store has its own chart. Simply clicking on its chart accesses full information on a particular store. The charts can be customized to suit any specific type of business or category, and its different departments or sections. The system can easily accommodate tens of thousands of SKU’s at a time.
To use MerchEx, a client logs in and accesses Data by Category. Then, accessing the Reports Section/Summary, the availability of products can be checked in every store, with each location being identified by a code. Individual SKU’s, and their current percentage of availability, can be located quickly and easily; at whichever outlets they are in stock. Thus, inventory can be verified instantly for each item, in every store. Reports can be generated immediately, by client or by category, as required.

Stock expiration status can be monitored via a continuously updated timeline, with reports up to 24 months into the future.
The available Share of Shelf reporting function enables minute-by-minute monitoring of merchandiser staff performance. Clients have the choice of viewing In-Progress or Closed merchandising operations, or both at the same time.
The MerchEx team has the expertise and capacity to customize the system to the specific needs of clients.
As advanced as MerchEx is, we are constantly working on its further evolution. We are currently developing an even more powerful Client Dashboard, with more advanced facilities from top to bottom, including enhanced chart features and much more.

MerchEx Unique Hand-Held Devices

MerchEx devices offer four main modes:

  1. Share of Shelf 
  2. Planogram and Implementation
  3. Freshness/Expiration 
  4. Check Availability 

     

MerchEx hand-held device features:

  • 4G network, supported by GPS system
  • MerchEx application support including:
  • Providing work schedules per merchandiser, including their daily routes
  • Pinpointing store locations by map
  • GPS support 
  • 12-14 hour rechargeable battery operation
  • All data made available in real-time, as MerchEx feeds the back-end server
  • Error-free barcode scanning, with scanned data instantly uploaded to the server. No manual data entry is required
  • GPS fencing technology used, to only operate within store locations.

How We Care About Colleagues

We pride ourselves about caring for our valued clients, partners and suppliers. We are equally committed to providing an environment of care and respect for all of our colleagues. Our people treat each other with respect and dignity. 
We believe that by appreciating the unique contribution and skills of each individual, we create a collaborative atmosphere that leads to higher quality and improved productivity.

Our Global Vision

To be the leaders in providing a complete range of world-class merchandising services, to local and international retailers. As merchandising partners, we will always be the first choice for professional turnkey solutions, from concept to technology and installation.

Our Global Mission

To bring brands to life through tailored merchandising solutions that span the entire merchandising value chain. We will achieve this through providing our professional consultancy & training services, comprehensive merchandising tools, digital assets & systems and high quality display solutions.

Our Global Values

Our global values are the attributes that will drive the achievement of our goals, as expressed through our vision and mission. These include:

  • GLOBAL QUALITY:

We are committed to Total Quality throughout every aspect of our business

  • GLOBAL INNOVATION:

Innovation is part of our corporate DNA. We constantly seek new and more effective solutions in all of our activities

  • GLOBAL RESPECT:

We treat our clients, partners, suppliers, staff and all stakeholders with respect and dignity

  • GLOBAL PASSION:

We are passionate about everything we do, at every level of our business

  • GLOBAL TEAMWORK:

We work most effectively as a team, and we are part of your team

  • GLOBAL TRANSPARENCY:

We are transparent in all of our dealings, both with our valued clients and all other stakeholders